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Shipping & Returns

Shipping Policy

At Pyoorlogs, we strive to ensure your furniture reaches you in perfect condition and on time.

  1. Delivery Time:

    • Standard shipping within the UAE typically takes 3–7 business days.

    • International shipping times vary by destination and will be communicated at checkout.

  2. Shipping Charges:

    • Free shipping is available on orders above [Specify Amount] within the UAE.

    • Charges for international shipping will be calculated based on destination and package size.

  3. Order Tracking:

    • Once your order is shipped, you will receive a tracking number to monitor your delivery status.

  4. Delivery Conditions:

    • Please ensure someone is available to receive the delivery.

    • Inspect the items upon arrival and report any damages immediately.

Return & Exchange Policy

Your satisfaction is our priority. If you're not completely satisfied with your purchase, we’re here to help.

  1. Eligibility for Returns:

    • Items must be returned within 14 days of delivery.

    • Products should be in their original packaging, unused, and in resellable condition.

  2. Non-Returnable Items:

    • Custom-made or personalized furniture.

    • Clearance or final sale items.

  3. Exchange Policy:

    • Exchanges are allowed for damaged or defective products reported within 48 hours of delivery.

  4. Refunds:

    • Refunds will be processed within 7–10 business days of receiving the returned item.

    • Shipping fees are non-refundable.

  5. How to Initiate a Return/Exchange:

    • Contact our customer service team at [Insert Contact Information] with your order details and reason for return.

  6. Return Shipping Costs:

    • For returns due to change of mind, customers are responsible for return shipping costs.

    • For damaged/defective items, we will arrange and cover the return shipping.

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